배송 정책
ORDER PROCESSING
At Yu Shan Collectibles, we take care in preparing each order to ensure it arrives in the best possible condition.
Orders are typically processed within 1–3 business days after payment is confirmed. During peak periods or holidays, processing times may be slightly longer.
SHIPPING METHODS & DELIVERY TIME
We work with trusted shipping carriers to deliver your order. Estimated delivery times will be provided at checkout.
Please note that all delivery times are estimates only and are not guaranteed. Delays may occur due to carriers, weather conditions, or circumstances beyond our control.
PACKAGING & QUALITY CONTROL
Each order is carefully inspected and securely packed prior to shipment.
For quality assurance, we may document the packing process with photos or video to help ensure accuracy and minimize any potential errors.
SHIPPING COSTS
Shipping fees are calculated at checkout based on the destination, package size, and selected shipping method.
ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email to monitor delivery status.
DAMAGED OR INCORRECT ITEMS
We kindly encourage you to inspect your order upon delivery.
If your order arrives damaged, defective, or incorrect, please contact us within a reasonable time after receiving your package, and kindly include photos or videos so we can review and assist you appropriately.
LOST OR DELAYED SHIPMENTS
We are not responsible for delays or lost packages caused by shipping carriers. However, we will do our best to assist you in contacting the carrier and resolving the issue.
ADDRESS ACCURACY
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
CONTACT
If you have any questions regarding shipping, please contact us at:
Email: yu.shan.collectibles@gmail.com
───────────────────────── ❦ ─────────────────────────